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Below you will find some helpful tips for common product issues. I hope you find one of them helpful and enjoy your purchase from The Waldock Way.

Please keep in mind that all of The Waldock Way products are digital and no physical product will be sent to you.

Didn’t Receive Your Download:

Your download was emailed with Your The Waldock Way order is now complete as the subject from [email protected]. Please check your spam or junk folders. Also, if you used a separate PayPal account to checkout with, check that email as well.

File Won’t Open:

The Waldock Way files are very large so they are compressed/zipped. In order to open your file you will need to extract the files.
Extracting on a Windows PC
Extracting on an Apple PC
Extracting on an Iphone or Ipad

Images are Printing Black:

Some devices don’t like to print images from within a PDF file. In order to print the images you will need to print them as images or jpeg files.You can find the instructions for printing a PDF as an image here.

If you have other questions or concerns that weren’t addressed here feel free to email me directly at [email protected]